IBA Announces ISO Certifications
HERNDON, VA, July 8, 2013 - Irving Burton Associates (IBA) is proud to announce its company-wide certifications in ISO 9001:2008 and ISO/IEC 20000-1:2011 through the Foundation for Policy and Government.
ISO 9001:2008 is the business standard for quality management that aims for enhancing customer satisfaction through continual improvement and the assurance of conformity to customer, statutory and regulatory requirements. ISO/IEC 20000-1:2011 is specific to IT organizations, such as IBA, in that it provides best practice on planning, applying, and maintaining IT service management (ITSM) principles to the relationship between IBA and its customers.
“Achieving our ISO 9001-2008 and ISO/IEC 20000-1:2011 certifications adds another level to the values we have built IBA upon: providing the highest quality IT and Business Solutions with a willingness to work and work hard,” said Anna Ryan, CEO. Sarah Carter, VP, added that "these certifications are a further testament to our motivated employees that treat each customer with respect, catering every solution to the customer’s needs and wants."
About Irving Burton Associates
Irving Burton Associates (IBA) is a woman-owned professional services firm headquartered in Herndon, VA. With over 30 years experience, IBA provides customized IT, budget and finance, and management services to government and commercial clients. IBA associates are highly skilled personnel, many of whom have been with the company for 5, 10, and even 20 or more years.
ISO (the International Organization for Standardization) is the world’s principal developer of voluntary International Standards. The ISO works to ensure that products and services are safe, reliable, and of good quality. They give state of the art specifications for products, services and good practice, helping to make industry more efficient and effective. Developed through global consensus, they help to break down barriers to allow for a freer and fairer global trade.